Western Cape, South Africa
JOB DESCRIPTION
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it’s a launchpad for your growth.
Responsibilities:
· Being an ambassador for our brand and offering amazing customer experience.
· Exceed customer expectations by identifying and providing them with the best possible solutions.
· Actively keeping track of sales performance against target.
· Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
· Searching out opportunities for making new sales.
· Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
· Grade 12 (Matric)
Skills:
· Passionate about people is a must.
· Target driven and experience focused.
· Good verbal/ written communication skills
· The ability to multi-task in a fast-paced environment
· The ability to work independently
· The ability to take initiative
· A high level of attention to detail
· Builds Customer Loyalty
· Customer Service Delivery
· Navigates Customer Challenges
· Negotiation & Selling
Behaviours:
· Adhering to Standards – Ensures quality and compliance in the delivery of their work
· Continual Improvement – Actively seeks opportunities to continually improve processes
· Decision Making – Analyses complex situations to ensure effective and timely choices
· Driving & Perservering
· Meeting Customer Expectations – Consistently delivers exceptional customer service
· Planning & Organising – Uses a structured approach to effectively manage tasks
· Relating & Networking
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.