Zambia
Responsibilities:
- Assisting the Store manager with Stock take & store administration
- Monitor and analyse stock movement within the store
- Implement risk management procedures, which mitigate stock losses and Shrinkage.
- Ensure compliance of all administration, systems and reporting procedures
- Extracting store report to analyse store turnover and stock performance
- understand and present information to Store manager
- Organise and maintain in store filing systems
- Monitor and controller cash or transactional activities to ensure process is followed
- Uphold in store safety and security procedures.
- Process Customer transactions via active retail system (POS)
- Identifying Customer needs through professional engagement and communication.
- Establish Customer loyalty, by promoting cash reward programs.
- Take initiative to improve Customer experience and satisfaction.
- Adhere to visual Merchandising principles and follow housekeeping procedures
- Continuously take on opportunities to develop your own selling skills and product knowledge.
- Work within a team to meet sales target and implement store objectives.
- Remain in sync with the latest fashion trends
Qualifications:
- A Grade 12 qualification
- A minimum of 3 years retail or admin experience
Skills:
- Have an interest in fashion
- Good administration ability.
- A passion for excellent Customer services and sales environment
- Be computer literate
- Have a preference to with work admin
- Be able to work under pressure.
- Be available to work shifts.
- Able communicate in a professional manner.
- The ability to plan and organised.
- An independent operator
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.